Real outcomes. No fluff.
Unreal Project
Feeling stuck, unsure what to do next or just want someone you can trust to get things done? We specialise in creating pathways forward that just makes sense.
About Unreal Project
Strategic decision making advisory
If you are looking for experienced consultants that can deliver real outcomes without the fluff, you are at the right place. Unreal Project only offer services we're naturally really good at and have successfully delivered many times before. We know how to question, structure and strategise with you to make the right decisions for your business. If you’re not moving in the right direction, you’re wasting valuable time and money.
Services
Creating practical strategies and plans
Sourcing service providers for your business
Moving projects forward in the right direction
Who we work with
Small and medium sized businesses
We are passionate about strategising, building and growing small and medium sized businesses. That's why we've created modular pricing based on utilising our structured and strategic workbooks. This brings down our base price, increases efficiencies and produces quicker results. You can trust our approach with over 20 plus years of strategic advisory and technology consulting experience.
We can help with
Strategic planning for the next 6 to 12 months
Find the next eCommerce platform, eMarketing tool, digital marketing agency, affordable ERPs
Reduce rising operational costs with process automation, redefine roles & responsibilities, consolidate utilities and suppliers
Technology implementations, data migration, integrations, test plans, etc.
Turn complexity into actionable steps
Creating practical strategies and plans
Strategy can sound like consulting speak. A lot of time and money can be spent on crafting beautiful decks but they are not always practical. However, we do think it's important to know where you are going and why. When you have a clear strategy, the execution can actually be a lot easier (and cheaper). It's just not easy to be clear on what you should be doing. It's not easy to know where you should spend your time and money, how to prioritise and what is worth investing in.
Solutions
Objectives and priorities. Describe what you want to achieve, why they are important and what your priorities are
Current state discovery. Document existing processes and investments for change identification and reuse
Assessment. Use internal and external datapoints to identify where improvements and opportunities are
Planning. Prioritise what needs to be done with the resources available
Review. When things are not working this is a good place to start
Identify one or combine multiple
Sourcing service providers for your business
A clear and practical strategy should guide what to keep in-house vs finding specialist products and services from the external market. In reality it's a bit more complicated than that and performing fit-for-purpose analysis to weigh up the tradeoffs is sensible. The right technology or service partner can reduce cost and differentiate you from competitors, the wrong provider can be a costly mistake at best.
Solutions
Document requirements. Describe your needs, pain points and priorities
Market scan. Identify potential players and their core offerings
Assess. Targeted demonstrations to evaluate and compare options
Pricing. Request for quotes and compare offer vs cost
Finalise. Review and negotiate commercials, finalise scope of products and services
Influence and implement change
Moving projects forward in the right direction
A good project manager is someone who is good with people. Projects are made up of diverse individuals or teams with different cultures, interests, expertise and priorities. The right leader rallies everyone along and inspires them towards a common goal and purpose. They should also be organised, structured, communicate clearly and think critically.
Solutions
Plan. A good project plan is hard to produce, easy to follow and easy to update
Charter. Create a common language, ways of working or just a really good reference for everyone involved
Project management. This is the execution part, it's part art part project controls
Governance. Good governance has an eye on risk and an eye on supporting the project team to give them the best chance of success
Review. Periodic independent health checks ensures the project is on track to achieve set objectives and outcomes
What good looks like
From start to finish
How you get to the finish line makes all the difference. You want to be as efficient as possible (to save money), stay focused on what's important (so you don't waste time) and follow a plan (to get the outcome that you are looking for). You bring the why and the what, we show you the how.
How it works
Submit your request. Via contact us form or email your request
Chat. Teams meeting to confirm service, complexity factor and delivery model
Quote. A quote is provided for review. Invoice is issued on approval
Deposit. A 50% deposit is required to secure start date
Delivery. We deliver using structured workbooks. A standardised method of delivery
Tracking. Self-serve tracking of progress for visibility
Pulsing. Periodic pulsing to check-in on your experience and how we can better service you
Final Payment. Remaining 50% is payable at half-way point
Completion. Workbooks are yours to keep and reuse
Independent is better
Are you a good fit?
At the end of the day, you just want people you can trust to do good work. Having the security of a big brand is comforting, but behind the scenes you could be paying for subcontractors. Consulting models are also changing with advancement of AI. At Unreal Project, you get direct access to experienced consultants at a much lower rate and our productivity gains are passed on to you.
Checklist
You are a small or medium sized business
Looking for experienced consultants that can be up and running quickly
Looking for quality and affordable consulting services
Looking for simple and outcomes based pricing models
Looking for a strategic decision making partner
Not obligated to use a big brand
We can read your mind
FAQ
Honest answers to honest questions.
Where are you located? We are based in Melbourne, Australia.
Will you be working remotely or on-site? Our delivery model is based on working remotely which means we can service nationally and reduce overhead costs. We can be on-site for Melbourne based clients for key meetings.
Why would I use external consultants if I can use AI? We see AI as a genuine disruptor and competitor. By all means use AI if you are satisfied with the results.
Will you be using AI to produce your work? Yes most definitely. We have the structure, process, tools and templates to partner with AI and get the job done more efficiently than ever before.
Which industry do you work with? We have experience in health, community care, utilities, education, manufacturing & distribution and service-based businesses.
Are your services limited to technology projects? Our background is in technology consulting, however, our services are suitable for any domain and industry.
Do you offer custom quotes? Yes, feel free to contact us with what you have in mind. The chances are we have done it before.
Founder & Principal Consultant
Fiona Tang
Fiona is the founder of Unreal Project. She has over 13 years of professional services experience delivering technology projects for mid-tier and SME businesses. She created Unreal Project in 2021 for talented and passionate individuals to work on unreal projects with unreal clients. Fiona was a Client Director shaping and building the consulting practice at a leading accounting firm based in Melbourne. She specialises in strategic and transformational change, applications advisory and process optimisation. She is passionate about structured analysis and decision-making frameworks and is always on the hunt to automate and optimise processes. She enjoys turning complexity into simple and honest pathways forward for clients. She brings energy and delivery excellence to her work and thrives on leading and operating in multi-functional and complex environments.
Experiece
Led over 50 technology consulting projects for Tier 2s, SMEs and small businesses with a reputation as being a dependable, personable and practical strategic advisor.
More than 15 years of project management experience in professional services, health, community, disability and aged care, utilities, education, manufacturing, distribution and service-based businesses.
A respected technology advisor in ERP, CRM, HCM and industry specific platforms through genuine interest in understanding, problem solving and rapid learning of new processes and technologies.
More than 10 years of strategic advisory experience in eliciting strategic priorities, operational pain points and technology challenges to present evidence-based and actionable recommendations at C-Suite and executive levels.
Cababilities
Strategy and planning
Sourcing and procurement
Project and change management
Stakeholder engagement
Process modelling and optimisation
Report writing and presentation
Interests
Startups and small businesses
Utilities and environmental industries
Disrupting traditional models and ways of working
Productivity tools and automation
Industry Experience
Health
Community Care
Utilities
Education
Manufacturing & Distribution
Service-Based
Client Experience
Adventure Park
Assa Abloy
Atkar
Austin Health
Australian Wool Innovation
Bendigo Kangan Institute
Beyond Blue
Cancer Council Victoria
CareConnect
Christie Parksafe
Department of Education
ENGIE
ENGIE Services
Explorers Early Learning
Fernwood
GippsAero
Gowrie Victoria
Johnstaff
Korowa Girls School
McKillop Family Services
Medibank Private
Medical Developments International
Medical Indemnity Protection Society
Melbourne Business School
Palisade Group
Porter Davis Homes
Repco
Rutledge Engineering
Simply Energy
SJB Architects
Southern Shorthaul Railroad
St John Ambulance
Tabcorp
TelstraSuper
Wannon Water
Wesley Mission Victoria
William Angliss Institute
Yooralla
Principal Consultant
Radhika Shah
Radhika has over 9 years of technology consulting experience and is a Project Management Professional (PMP). She is a strong, hands-on senior project manager with experience managing strategic and complex digital and transformation projects across diverse industries including retail, distribution, manufacturing and utilities. With demonstrated track record in successful delivery of technology projects for businesses including implementing ERP, CRM, eCommerce, TMS, integration, data warehouse and analytics platforms. Highly adept in the application of Agile and Waterfall methodologies to deliver successful outcomes and proven ability to foster collaboration and build trust through effective communication and stakeholder management, collaborating with stakeholders at all levels to bring them along on the journey, including C-suite executives.
Experiece
Experienced in managing and reporting on all aspects of projects including budget, schedule, risks & issues.
Adept at managing cross-functional projects with multiple streams and influencing project team members who are not within direct reporting line.
Experienced at managing multiple projects simultaneously as well as end to end project management experience from managing RFP procurement processes through to benefits realisation.
Ability to deal with and collaboratively resolve competing interests and conflicts through an understanding of project requirements, team dynamics and individual motivations.
Strong communicator with experience managing internal and vendor resources leveraging a balance of empathy and accountability.
Experienced in facilitating scrum ceremonies, coaching and mentoring team members on agile processes, resulting in higher performing teams.
Demonstrated analytical and problem-solving skills navigating through challenging & highly complex business problems.
Cababilities
Technology implementations
Project management
Agile SCRUM
Procurement & sourcing
Stakeholder management
Technology Experience
Azure DevOps, MS Project, JIRA, Trello
Microsoft Dynamics 365 Finance & Operations and CRM
Sage X3, Xero
Shopify, Wix
Azure Data Lake, PowerBI
Humanforce Time Target
Industry Experience
FMCG & Retail
Manufacturing & Distribution
Utilities
Not For Profit
Client Experience
Ball and Doggett
Care Connect
Country Road
Housing Choices Australia
Momentum Energy
Swisse Wellness
Wannon Water
Watercare Services
Delivered by Fiona Tang
Strategy & Planning Experience
Early Learning
Facilitated strategic planning sessions to define strategic objectives, prioritisation of operational demands, performed current state technology assessments, created strategic initiatives to bridge current and target state, designed strategic themes and digital investment roadmap, created guiding principles and presented digital strategy to drive transformational change.
Tafe
Facilitated workshops, identified and prioritised business demand register, current state applications and infrastructure register and architecture diagrams, designed target state conceptual diagrams and initiatives register, identified skills and resourcing needs, performed competitor and trends analysis, crafted guiding principles, strategic themes and roadmap for IT Strategic Report.
Water authority
Facilitated workshops to create approach to strategic initiatives including key activities, resource and effort estimates to form investment plan, drafted outcomes and benefits, key risks, business and technology impacts for inclusion in detailed business case.
Delivered by Fiona Tang
Sourcing & Procurement Experience
Energy Retailer
Developed retail systems strategy, created target state operating model and supporting process models, facilitated extensive requirements gathering workshops, request for proposal, evaluation tool and framework, pricing comparisons, led vendor engagements, created demonstration and site visit agendas.
Tafe
Provided independent procurement advisory services for Student Transformation Program from sourcing approach, scope definition, vendor capability assessments, requirements gathering, evaluation framework and demonstrations.
Community Care
Facilitated current state process mapping workshops, captured delta processes from national sites, identified non-value adds, performed root-cause analysis to derive solution options, designed customer service delivery lifecycle models, target state process maps based on process optimisation analysis and drafted supporting roles and responsibilities.
Delivered by Fiona Tang
Project Management Experience
Utilties
Managed ANZ region of global HCM implementation with local HR team & head office overseas, including talent management, learning and employee experience. Coordinated all workstreams and activities between global and local teams, facilitated data migration and integrations with local payroll system with local and offshore team members.
Utilities
Managed implementation of a governance, risk & compliance system covering regulatory intelligence, instruments, obligations, risks & controls, issues and incidents. Led daily standups, developed process models, use case, managed agile build workshops, showcase verifications, test plan, UAT, change plan including training & comms, cutover plan, go-live and post go-live releases.
Professional Services
Discovery sessions with vendor to draft statement of work, scope and pricing refinement, software license analysis, facilitated legal and commercial contract negotiations, business case development, created project implementation charter, project governance structure, roles and responsibilities, facilitated data migration, training and business change planning activities.
Delivered by Radhika Shah
Project Management Experience
Distributor & Manufacturer
Delivered an $8.5m digital transformation project which involved a greenfield implementation of Microsoft Dynamics 365 Finance & Operations, Customer Engagement (CRM) and third-party integrated solutions for AP automation, transport management, and data warehousing. Functional scope included Finance, Sales & Marketing, Field Services, Inventory, Warehousing, and Manufacturing.
FMCg / Retail
Project manager for an ERP integration project to integrate an overseas entity with a 3PL provider. My role included working with the delivery team to deliver user stories in fortnightly sprints including facilitating sprint planning, stand-ups, sprint retrospectives and attend project steering committee meetings.
Not For Profit
Establishment and delivery of a project to implement MS Dynamics CRM solution for contact centre. Worked closely with offshore vendor project management and delivery teams. Stakeholder management of senior business and technology stakeholders. Leading project team of internal and contractor resources.
Exclusive of GST
Pricing
| Service | Base Price | Inclusions | Add-Ons |
|---|---|---|---|
| Strategy & Planning (~2 to 3 weeks duration) | $8,000 | Objectives & priorities Current state discovery Initiatives register Summary strategy pack High-level roadmap | Customer journey PESTLE analysis Target state design Detailed strategy pack Detailed roadmap Strategic reviews Process improvement |
| Sourcing (~4 to 6 weeks duration) | $10,000 | Process modelling Requirements review Market scan Partial demonstration attendance Evaluation worksheet Quotes review Preferred commercials review | Requirements gathering Request for quotes/proposal Evaluation tool Briefing guides Shortlist facilitations Cost comparison Pricing refinement Business case |
| Project Management | $1,400 per day | 1 day per week High-level project plan Twice weekly standups on action items Weekly status reports Key meetings | 2 days per week @ $1,300 per day 3 or more days per week @ $1,200 per day Detailed project plan Project charter Project control register Steering committee packs Project health checks Vendor management Project governance |
Missing something?
Chances are we have done it before. Contact us to find out.
Assessment guide
Complexity Factor
| Complexity Factor | Small | Medium | Large |
|---|---|---|---|
| Delivery model | Light touch | Hybrid | Lead & deliver |
| Level of investment | Low | Medium | High |
| Business size | Small | Small or medium | Medium |
| Coverage | 1 to 2 business functions | 3 to 4 business functions | 5 or more business functions |
| Stakeholder engagement | Not required | Required | Complex |
| Governance | Not required | Required | Complex |
| Risk profile | Low | Medium | High |
Why it makes sense
Comparison Table
Consulting Firms
Revenue and chargeable target pressures in quotes
Corporate overhead percentages in rates
Complicated and traditional delivery models
Resources assigned based on availability
Junior resources learning and training on the job
Layers of reviews and approvals included in bills
Protective of IP and expertise
Unreal Project
Modern, transparent and standardised pricing
Minimal overhead with no additional labour cost and office lease
Simple base price with optional add-ons plus complexity factor
Independent consultants who are already experienced
We work with and develop your team to keep costs down
Templates and tools are yours to keep and reuse